Part 2 of our Case Study for the Town of Prosper, Texas.
After an initial assessment and after meeting with Prosper’s Town Manager and Finance Director, a phased plan was put into place to stabilize & increase performance across the Prosper network:
- Prosper’s New IT Department – NCC Data assumed the role as IT Department for the Town of Prosper by assigning a team of Engineers & Technicians to support every aspect of the IT Network and providing a 24/7/365 proactive approach to network management- meaning the team would identify and prevent issues before they happened instead of only fixing them after the fact.
- Productive & Efficient – NCC Data provided a dedicated team for Prosper employees to obtain help for anything from Desktop Support and Network Printer issues to Server Virtualization and Hardware Refresh Cycles, increasing network uptime and increase productivity across all of the town’s departments.
- Data Consolidation & Backup – NCC Data implemented a new SAN (Storage Area Network) as well as an offsite/online backup solution in order to provide an efficient way to recover from network or natural disasters.
- Lower Costs – By outsourcing IT services, Prosper was able to save the cost of hiring at least two full-time employees to manage the network.
NCC Data accomplished great things for Prosper- imagine what we could do for your business. Our team of experts can help rectify inconsistencies, identify security issues, and consolidate servers for maximum efficiency- give us a call to discuss the impact NCC Data could have on your IT needs.