Archive for the ‘Network Security’ Category

The Dark Side of Social Media

Thursday, March 1st, 2012

The Dark Side of Social Media

Which of the following statements are true?

  • 845 million people actively use Facebook.
  • Over 50% of the population in North American uses Facebook.
  • Facebook accounts for 1 out of every 5 pageviews on the internet worldwide.
  • There are 2.7 billion likes every single day on Facebook.
  • Facebook has 425 million mobile users.
  • Facebook is a favorite target for cybercriminals.

If you said that they all were true, you’re right. Obviously Facebook and other social media networking sites are a boon for businesses, an opportunity to reach enormous amounts of potential customers. But the last statement is also true. Facebook and other social media sites hold stores of valuable information, and draw cybercriminals like pirates to buried treasure.

This particular type of crime is on the rise. Security research labs report a 20 to 40 percent increase in malware targeting social networking sites. Just this January, a campaign disguised as a friend request attacked Facebook users, who not only didn’t get a new friend, but ended up connecting to a site hosting a malicious JavaScript.

Right about now, you may be wondering why a network support provider is blogging about friends and social media sites. But Facebook and the other sites aren’t just about friendship. Just one look at the numbers shows you the impact they can have on your business. The negative impact can also be huge. The number one cause of data breaches is malicious attacks. Not stolen laptops or accidental sharing, but attacks that arrive via the Internet and more and more often through social media. And social media has a wide range. Your business may have a page. You employees may access Facebook on breaks. They may use company laptops off hours.

But don’t write off social media—it’s too valuable. Instead, we suggest using a two-fold security strategy: education and technology… First, educate your employees. Make sure they use strong passwords and don’t click on links that seem even slightly suspicious. If you know of a particular threat, make sure everyone at your company knows about it. And for the technological half of your security, call us at NCC Data, the leading provider of IT services in the Dallas Fort Worth Area. We stay up-to-date with the newest security solutions and monitor the latest threats, so you don’t have to. You can take advantage of the opportunities that social media offers, knowing that NCC Data, your network support provider, is protecting you from the dark side.

Is your network security up to date?

Monday, February 20th, 2012

Managed network security means you can breathe easy knowing NCC Data is proactively monitoring your network for security flaws and risks. Through our software partnership with Webroot, we enable management staff to monitor and control their employees’ access and time on the internet, applying Internet access policies to individual users or groups to increase productivity and to maintain the security of your network. We enforce policies even when users attempt to circumvent them via proxy bypass sites.

We also maintain security software on all computers connected to your network to protect it and all the others from malware and spyware by monitoring your company’s position on the security life cycle, allowing us to prepare a customized strategy to ensure your network is secure. Early intervention allows us to be proactive in addressing potential threats to network security.

The Cost of Cybercrime: $114 Billion+

Tuesday, September 27th, 2011

According to the Norton Cybercrime Report 2011, online criminals cost global businesses $114 billion in 2010. In addition, the value of time lost to cybercrime was estimated by the victimized businesses as $274 billion. All together, cybercrime set companies back a whopping $388 billion. To put it in perspective, that’s more than the global black market in marijuana, cocaine and heroin combined ($288 billion). The number of people affected is also staggering. Each day, more than a million people will fall victim to cybercrime. That’s twice the number of babies born every day (490,000).

Surprised? You’re not alone. To begin with, the enormity of cybercrime is just recently mainstream news. The cost to businesses had not been calculated until Norton’s recent report, and it’s not the type of crime to make big headlines, with the exception of a few notable cases. You may also be surprised at the profile of cybercrime victims: it’s tech–savvy men between 10 and 35 who most commonly experience cybercrime. It may be because they’re more likely to use mobile devices. The Symantec Internet Security Threat Report, Volume 16, released this past April, observed 42% more vulnerabilities in mobile operating systems in 2010 than in 2009.
According to the Symantec report, cybercrime in general is up, too: web-based attacks increased 93% in 2010. Besides the new mobile technology threat mentioned above, the report noted four other cybercrime trends:

  • Targeted attacks. As the name implies, these are not random attacks.  Instead, the attacker chooses victims by identifying them as having access to valuable data or systems. It’s not just large corporations who are at risk: more than 50% of victims are businesses with less than 500 employees.
  • Social networks. Criminals often peruse social networks for identifying information, so that they can gain the trust of their victims and then target them with malicious malware.
  • Zero-day vulnerabilities and rootkits. Organizations are often not aware of a cyber threat in time to stop it. Criminals exploit this window of opportunity to attack. Rootkits, which allow the attackers continued privileged access to the computer system, may be installed.
  • Attack kits. Easily available, sophisticated attack kits allow even novice criminals to steal online information.

The rising wave of cybercrime and the costs involved should make it obvious that online security should be a priority. Instead, many businesses who could benefit from the protection offer by a professional computer network support company leave themselves open to attack. NCC Data offers complete IT services to Dallas-Fort Worth businesses and can protect your business from cybercrime. Our specialists recognize the complexity of current threats, keep abreast of new trends in cybercrime, and understand the best ways to protect your company’s valuable information. By engaging NCC Data as your computer network support company, you can make sure that your business is armed with knowledge and shielded with support.

Network Security: Three Threats You May Have Overlooked

Wednesday, August 24th, 2011

Most of us take the time to make sure that our houses are secure. We lock our cars and hide our valuables in safe places. We’re just as careful with our businesses.  No one leaves the door unlocked. But there’s one priceless commodity that too many people (and too many companies) leave vulnerable: information. Even businesses that have professional computer network security support may not have covered all their bases. Is your company at risk? Read on to learn about three security threats you may not have considered:

Mobile Devices

Mobility technology presents an opportunity for businesses to increase efficiency. It also provides an opening for criminals on the lookout for information. Sometimes the thieves target specific devices. This past spring another iPhone worm reared its ugly head. Tablets like the iPad are now being used for work and so are open to attack. On January 21, 2011, buyerzoneblogger posted, “Ironically, the same week that Apple boasted that 80% of Fortune 100 companies are currently experimenting with the iPad for business use, an Apple iPad security breach story from June resurfaced in the news. On January 18th, the FBI stepped in to charge two individuals over a security breach that affected over 120,000 Apple users, including CEOs, media company employees, Mayor Michael Bloomberg, government employees, politicians, and the U.S. military. It was reported that email addresses and other personal information were stolen.”

Sometimes information loss isn’t planned. Mobility technology, by its very nature, is more apt to be lost or left behind by a careless employee. Which leads us to our second threat …

Your Employees

Your employees may not mean to put your company information at risk, but simply opening an email can import malicious spyware. Employees who access Facebook on company computers can invite trouble, too.

And then there are disgruntled employees who have access to company data. There are dozens of cases of malicious insiders attacking systems and stealing data. Fannie Mae, United Way and T-Mobile have all been victims. But it’s not just large organizations that are in danger from cyber criminals. In fact, many businesses, large and small, put themselves at risk with …

A False Sense of Security

A recent report from Qualys noted that more than 80% of websites are vulnerable to attack due to incorrect SSL implementation. Even more concerning, the companies thought their sites were secure. Research by AMI-Partners industry found that almost half of all small and medium-sized businesses don’t have even basic security precautions. Enormous corporations also leave themselves open to attack: recent data breaches at Citigroup, Epsilon and Sony could have been prevented with basic security measures, according to a Protegrity report.

These three often unheeded threats are just the tip of the iceberg. We’ve provided this insight into these potential problems believing that forewarned is forearmed. Now that you’re armed with information, what do you do next? You consult with a computer network support company that stays up-to-date on the latest threats, and knows how to keep your business’ data secure. We at NCC Data offer IT services to Dallas-Fort Worth businesses. We provide much more than just computer network support, we provide peace of mind.

Proactive or Reactive? What’s YOUR Approach?

Monday, May 30th, 2011

Too many times  you call a network security and managed IT firm like NCC Data because you’ve already experienced a catastrophic data loss or a devastating security flaw. Anyone paying attention to the news lately has heard about Sony’s widespread data leaks, with hackers stealing 100 million user accounts’ worth of user data. Trying to fully rectify a breach like this is as if you’re trying to put toothpaste back in the tube.

The problem with a break-fix approach is that breaks and breakdowns mean serious costs and downtime for your network, plus security breaches can cost not only your privacy, but user data and your customers’ trust as well. Data can be recovered, but you might never get that trust back. Taking a proactive approach reduces risk of downtime and data loss while preventing privacy breaches and hacked networks.

Automated network monitoring tools allow the NCC IT Consultants to effectively:

  • Review the health of all of critical systems
  • Measure performance at the highest levels first, then look lower within the hierarchy for underlying problems. In other words, treat the disease rather than the symptoms.
  • Improve IT staff efficiency, productivity and cost-effectiveness by using management tools common across all platforms and applications
  • Mitigate risk and minimize human errors by providing intelligent automation of repetitive tasks and responses
  • Optimize business performance by identifying and reacting to issues before service levels are impacted and by utilizing proactive notification mechanisms
  • Support business priorities by enabling business-driven problem resolution and IT resource allocation
  • Accelerate business growth by utilizing industry-leading solutions that can be integrated with other processes

A break-fix approach never fully fixes anything. Prepare for the worst by hiring the best- Call NCC Data today!

Is Your Network Safe from Malware Attacks?

Thursday, April 28th, 2011

Managed network security means you can breathe easy knowing NCC Data is proactively monitoring your network for security flaws and risks. Through our software partnership with Webroot, we enable management staff to monitor and control their employees’ access and time on the internet, applying Internet access policies to individual users or groups to increase productivity and to maintain the security of your network. We enforce policies even when users attempt to circumvent them via proxy bypass sites.

We also maintain security software on all computers connected to your network to protect it and all the others from malware and spyware by monitoring your company’s position on the security life cycle, allowing us to prepare a customized strategy to ensure your network is secure. Early intervention allows us to be proactive in addressing potential threats to network security- security breaches have become more dangerous and malware is smarter than ever. Blended threats, multi-pronged attacks on multiple locations within your system , are on the rise, and businesses that do not address security for their network and peripherals are vulnerable to attacks that could cause irreparable damage. AMI-Partners industry research shows that nearly half of all small- and medium-sized businesses have not implemented even the most basic security precautions, such as anti-virus software and firewalls. There is a general misconception that large companies are more likely to be victims of network security attacks. This false sense of security leaves many small- and medium-sized business networks inadequately protected from spyware, viruses, worms, hacker attacks, customer data theft and other security threats.

NCC Data can take a proactive approach to your business’ proctection from malware, viruses and hackers. Call us today to see how we could help safeguard your network.

Wireless LAN with Extreme Networks and NCC Data

Thursday, April 7th, 2011

Following up on our last blog post, where we discussed our strategic partnership with Extreme Networks for data center switches,  we also work with Extreme Networks to support our clients’ wireless networks. Extreme Networks offers a complete suite of wireless LAN products providing highly scalable, secure, and robust wireless solutions for the enterprise mobile workforce.

Extreme Networks’ wireless solution offers the flexibility required to meet the specific needs of small- to medium-sized businesses, large corporate campuses, and distributed enterprises with many branch offices. It seamlessly integrates with the wired infrastructure offering fast and easy deployment of unified voice and data services as well as common security and Quality of Service policies across the entire network.

We’ve made a strategic partnership with Extreme Networks for our wireless LAN needs because of their high quality product and economical price point. It’s just one of the many ways NCC Data brings their expertise to network/core aggregation and infrastructure optimization. Having reliable hardware for your network is crucial to maintaining uptime and getting the most out of your data connections.

Setting up a wireless network for your company reduces overhead costs in cables and supplies while adding flexibility on a working space. Also, there are work environments where wires and cables would be a hindrance or safety hazard, such as industrial areas and factory floors. NCC Data also sets up proactive and remote network monitoring, so they can fix security and downtime issues before they start and address these problems at any time without having to go to your office. If you’d like to hear more about Extreme Networks products or setting up a wireless LAN, call us today!

Data Backup: Are Your Bases Covered?

Friday, February 25th, 2011

Ask yourself: how much of your data would you need tomorrow if you lost everything today?

If you said “all of it”, you’re in good company. Most people know their data is a precious resource you can’t always get back. When companies experience a catastrophic data loss, some never recover.

You need to have a solution in place, including offsite backups (think about natural disasters affecting your business- you’d want offsite data) and version tracking. When simple backup operations run, files from the previous backup (such as those backed up the night before) are written over. Most organizations back up data daily (at night), leaving little time to discover errors (such as an accountant realizing he or she entered incorrect data in a budget file). If such errors aren’t caught within a day, of course, the budget file with the correct data will be written over by the file containing errors that night. With version tracking, several versions (or historical copies) of the same file can be maintained to recover from such mistakes- bailing out harried users who mistakenly corrupt good data.

If you’re shopping around for offsite backup vendors, NCC Data provides:

  • Only pay for what you use
  • Data replicates to multiple data centers for redundancy
  • Incremental backup as often as every 2 minutes, and the time for the backup to take place is completely customizable
  • Version tracking
  • Online portal to retrieve files
  • If you lose your data, smaller files can be restored immediately or media can be sent overnight
  • Proactive response to restore your data and get you back in business!

You should look for a full-service backup solution- for example, we offer customers access to their data online through an intuitive portal, but we also have the ability to manage the entire process- just call us to recover your files. Call to see if NCC Data has a backup solution for you.

Case Study: Prosper, TX- Part 2

Wednesday, January 26th, 2011

Part 2 of our Case Study for the Town of Prosper, Texas.

In our last post, NCC Data was called in to help solve crises of network security, data integrity, and other struggles for the town of Prosper.

After an initial assessment and after meeting with Prosper’s Town Manager and Finance Director, a phased plan was put into place to stabilize & increase performance across the Prosper network:

  • Prosper’s New IT Department – NCC Data assumed the role as IT Department for the Town of Prosper by assigning a team of Engineers & Technicians to support every aspect of the IT Network and providing a 24/7/365 proactive approach to network management- meaning the team would identify and prevent issues before they happened instead of only fixing them after the fact.
  • Productive & Efficient – NCC Data provided a dedicated team for Prosper employees to obtain help for anything from Desktop Support and Network Printer issues to Server Virtualization and Hardware Refresh Cycles, increasing network uptime and increase productivity across all of the town’s departments.
  • Data Consolidation & Backup – NCC Data implemented a new SAN (Storage Area Network) as well as an offsite/online backup solution in order to provide an efficient way to recover from network or natural disasters.
  • Lower Costs – By outsourcing IT services, Prosper was able to save the cost of hiring at least two full-time employees to manage the network.

NCC Data accomplished great things for Prosper- imagine what we could do for your business. Our team of experts can help rectify inconsistencies, identify security issues, and consolidate servers for maximum efficiency- give us a call to discuss the impact NCC Data could have on your IT needs.

Case Study: Prosper, Texas

Tuesday, January 25th, 2011

Town of Prosper: Consolidating & Optimizing IT Infrastructures to improve performance and productivity

Prosper, Texas is a suburb of Dallas and the home of just under 3000 people. Incorporated in 1914, it was named The 5th best suburb in Dallas by D Magazine in July 2010.

As one of the fastest growing municipalities in North Texas, Prosper is constantly facing new challenges when it comes to increasing network uptime and helping its employees be more productive and efficient- all while building an infrastructure that will remain current and preventing over-spending in tough economic times.

The Problem
Being a rapidly growing community requires attention to detail when planning for the future. This is especially true when bringing municipal departments together in order to share data and resources while maintaining an efficient IT infrastructure. The Town of Prosper was struggling with:

  • Connectivity between Town Departments – Inconsistent data links between buildings or departments limited productivity and resource sharing.
  • Migrating from POP3 Email to a Virtualized MS Exchange solution
  • Multiple Domains – Each Prosper department was independent from each other, causing multiple domains and enormous user profile issues.
  • A requirement to begin an entirely new 911 Dispatch operation necessitating in-depth IT assistance.
  • Data Integrity & Data Sprawl – Backups were inconsistent and often corrupted
  • No effective support – Inconsistent response times and a reactive approach to support was hindering productivity
  • Hardware & Software Inconsistencies – Multiple hardware platforms and out-of-date software applications caused server crashing and application issues
  • Network Security – Enterprise level security was out of date or left gaps making the system vulnerable to attacks from outside AND inside the Prosper network.

Come back on Wednesday and see how NCC Data developed solutions to Prosper’s security and connectivity issues.