IT Fractional Outsourcing

A Variety of Business Scenarios Support Partial IT Outsourcing

Updated 1/28/2015

Many of the benefits in outsourcing IT functions can be realized when fractional or partial outsourcing is implemented. Although NCC Data excels at offering integrated managed services, many clients need only a partial level of service. Fractional outsourcing allows for your in-house IT staff to keep certain core functions onsite and within your walls.

Scenario 1: Help Desk Support

Often businesses have a small group of IT staff that are competent, yet overwhelmed with IT help requests that can quickly become unmanageable. Allow NCC Data to manage IT help support tickets, which are one of the most popular areas of IT to outsource.

Scenario 2: Non-Sensitive Data

Another scenario is fractionally outsourcing IT that doesn't involve company sensitive data. Although NCC Data offers the latest in managed network security and cloud-based data management solutions, some businesses choose to keep this function of IT internal. With NCC Data, keep the IT functions that touch your private data internal, and consider outsourcing everyday IT help desk support, asset management, and network optimization services that don’t interfere with your internal team.

Scenario 3: Specialized Experience

A final common scenario of partial outsourcing is companies in need of specialized experience. NCC Data’s team of network engineers, project managers, and business analysts often perform audits of company networks, infrastructure, and more. Bringing in an experienced team of outside IT consultants delivers innovations in security, management, performance, cost savings, and more. Don’t take “but, this is the way we’ve always done things,” as a response to a problem. NCC Data’s consulting group provides a fresh perspective, improving the performance of your internal IT department.

Partial IT Outsourcing Services

Regardless of your business scenario, NCC Data provides on-site, remote, and on call technical personnel during normal business hours or 24/7. There is no silver or bronze package, every engagement and business objective are independently evaluated. NCC Data designs a blend of fractional IT resources paired with your internal team to deliver flexible and scalable IT support that meets your budget requirements. You choose the length of time, the number and experience of resources, and the commitment (on site, remote, etc.). Fractional outsourcing with NCC Data complements your existing internal team and offers necessary support for a dynamic organization.

Below are a selection of the most common IT functions clients frequently outsource to NCC Data:

  • 24 x 7 IT Help Desk Service and Technical Support
  • Network Design and Audits
  • Network Security
  • Virtualization
  • Infrastructure Optimization
  • Network Switches
  • Firewall
  • Dedicated Servers and Exchange Hosting
  • Email Solutions, including archiving, Anti-SPAM and backup
  • Anti-virus mitigation

Contact NCC Data or call us today at 972.354.1600
for more information and to find out how we can solve your IT needs.